Shipping & Pickup

Shipping Policy

Everything you need to know about getting your items โ€” whether you're shipping or picking up locally.

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Shipping

We ship worldwide through HiBid. Shipping costs are calculated based on the weight and size of your items and will be displayed at checkout. We use trusted carriers to ensure your items arrive safely.

  • Shipping rates are calculated by weight and size at checkout
  • We ship domestically and internationally
  • Items are carefully packed to ensure safe delivery
  • Tracking information is provided once your order ships

๐Ÿ’ก Have a large or fragile item? Contact us before the auction closes and we'll help find the best shipping option for you.

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Processing & Handling Time

After the auction closes and payment is processed, please allow up to 7 business days for your order to be packed and shipped. We handle a large volume of items and want to make sure everything is packaged properly.

๐Ÿ’ก You'll receive a tracking number via email as soon as your order ships.

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Local Pickup

Prefer to pick up in person? We're located at 898 W Albert Gallatin Ave, Gallatin, TN. Select "Pickup" when registering for the auction on HiBid.

  • Tuesday โ€“ Friday: 9:00 AM โ€“ 4:30 PM (CT)
  • Saturday: 1:00 PM โ€“ 3:30 PM (CT)
  • Closed Sunday & Monday

โš ๏ธ Cash paying customers must notify us at least 24 hours before the auction closes to make arrangements.

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Payment

All winning bids are charged to the card on file through HiBid's secure payment system once the auction closes. We accept all major credit and debit cards through HiBid.

  • Cards on file are charged automatically after auction closes
  • Cash payments available for local pickup only
  • Cash customers must notify us 24 hours before auction closes
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Returns & All Sales Final

All sales are final. Because our inventory consists of customer returns, overstock, and business buyouts, all items are sold as-is. We do our best to accurately describe and photograph every item so you know exactly what you're bidding on.

โš ๏ธ Please review all photos and descriptions carefully before placing your bid. All sales are final โ€” no returns or exchanges.

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Questions?

If you have any questions about shipping, pickup, or your order, don't hesitate to reach out. We're happy to help!

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